Change Your Password

Resetting Your Password

You can change your password in SearchStax Site Search in multiple ways depending on your situation.

If you're locked out of your SearchStax account, use the Forgot Password link on the login page.

SearchStax Site Search login page highlighting the Forgot Password link.

If your password is about to expire, open the Accounts menu in the upper-right corner and select My Profile.

SearchStax Site Search Account menu showing My Profile option.

On the My Profile screen, you can edit your first and last names and view your associated email address. You can't change your email address because it's your unique SearchStax user ID. Changing your email requires assistance from SearchStax Support.

To change your password, click the Edit Credentials button.

Passwords must meet the following requirements anywhere you create or update a password (for example, Forgot Password or Edit Credentials):

  • Be 15-64 characters long
  • Include letters and numbers
  • Include at least one uppercase letter
  • Include at least one special character (for example, !@#$&)

SearchStax Site Search My Profile screen, showing the Edit Credentials fields.

Questions?

Do not hesitate to contact the SearchStax Support Desk.

Articles in this section