Lower Than Expected CTR
Users of the SearchStax Site Search solution sometimes report that the reported Click-Through Rate seems lower than expected.
SearchStax engineers determined that some browsers, notably Firefox, process click-through events in a way that under-reports the number of events. We made changes to the Search UI Kit to correct this behavior.
Site Search Apps and Vue-related custom search pages created after September 2024 incorporate this fix. No action is required.
For headless systems created before this time, you'll have to update your JS/Vue/Angular/React Framework by doing an npm install of a current SearchStudio UX Package.
Legacy Vue2 Accelerator clients will have to do a one-line change to the result template, from @click="go" to @click="go($event, url)".
See our CTR Blog Post!
See our blog How to Improve Your Website Click-Through Rate for more information about improving your Site Search CTR.