Restricted Terms

Updated

Restricted Terms lets you manage terms that should be excluded from analytics-driven search experiences. Use it to keep unwanted terms from appearing in data-driven Auto-Suggest, Popular Searches, Related Searches, and Smart Match Assist recommendations.

When to Use Restricted Terms

Use Restricted Terms when offensive, inappropriate, sensitive, or competitor-related terms should not appear in analytics-driven suggestions or recommendations.

Restricted Terms applies to the features you select. The available features depend on your account plan.

Open Restricted Terms

In Site Search, go to Configurations > Basic Configurations > Restricted Terms.

Select Features

Use the feature selector to choose where Restricted Terms applies. By default, all available features are selected.

  • Auto-Suggest
  • Popular Searches
  • Related Searches
  • Smart Match Assist

Add and Manage Terms

You can add terms manually or upload a text file:

  • Enter comma-separated terms manually.
  • Upload a newline-delimited text file. The maximum file size is 10 MB, and you can add up to 50,000 terms.

After you add terms, use the search or filter controls to find existing terms. Select individual terms or select terms in bulk, then delete them.

Restricted Terms showing selected features, term entry, file upload, and a term list.

Save Draft and Publish

Select Save Draft to save changes without publishing them. Select Publish to apply the configuration to the selected features.

The Restricted Terms page is locked while a publish operation is in progress. If you navigate away during publishing, a success or error banner appears on the page you visit.

How Restricted Terms Are Applied

Restricted Terms filters exact matches from data-driven terms and recommendations in the features you select. Matching is case-insensitive and ignores surrounding punctuation. It doesn't use substring or contains matching.

For example, if exampleco is restricted:

  • exampleco and ExampleCo? are filtered out.
  • exampleco software and what is exampleco aren't filtered out because they include additional words and aren't exact matches.

Restricted Terms applies to data-driven terms. It doesn't filter manually entered, dictionary-driven terms in Auto-Suggest or Related Searches.

Access

Restricted Terms uses the following access levels:

  • Full access: Owner, Admin, Developer, and Marketer.
  • Read-only access: Billing Member and Team Member.
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